882 Copper Crescent | Thunder Bay, ON P7B 6C9
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Buick Cars Customer Service

New Buick CarIf you are looking for new car ideas and rankings and research are something that matter to you, then you will want to strongly consider the new and used Buick cars for sale at your local Dominion Motors Car Dealer in Thunder Bay ON. When we talk about rankings, not only is it definitely true that the Buick cars of today are all highly acclaimed, but even more than that, the company from which they come has one of the very best records in customer service. “According to the customers surveyed in the J.D. Power 2015 U.S. Customer Service Index (CSI), Buick ranks tops among 20 mass-market brands for the second consecutive year in dealer service satisfaction.”

The study is done over by measuring the satisfaction in service levels amongst those who have owned or leases new Buick cars for the duration of anywhere between 1-5 year old vehicles. The Customer service results were reflective of five different areas of service. The quality of the service itself held the most weight in this Buick cars survey from Thunder Bay Ontario in Canada. The other four areas being measured were all related to service. They were as follows: service initiation, service advisor, service facility and vehicle pick-up.

“Superior reliability, quality and customer service is core to every model we bring to market,” said Duncan Aldred, vice president of Buick. “Leading the market in service satisfaction demonstrates that we and our dealers continue to deliver on that commitment.” If you ever find yourself in need of a new Buick car in Canada, stop by our most highly recommended new car dealership in Thunder Bay and see firsthand why Buick comes out on top when it comes to providing the best in sales and service to their new and used car customers.